Privacy policy
Effective from 11 October 2026
1. Data controller
The data controller is Lucie Spirovová, operator of rise-again.net (referred to as “I” or “the controller”). For privacy enquiries, please use the contact form.
2. Data I process
Messages submitted through this form are sent to the controller’s configured inbox by email and are not saved in the website database. The hosting and email providers process the message to deliver it. When you use the contact form, I process the information you provide: your name, email address, optional phone number and message. If you become a client, I may also process information needed to provide coaching, such as scheduled sessions. Self-reflection questionnaires run only in your browser: answers and results are not sent to me or saved in the website database. Booking buttons open a separate Google Calendar page; Google processes information you enter there under its own privacy terms.
3. Why I process data
I use your data to answer enquiries, arrange and provide coaching, and fulfil related legal obligations such as accounting. The legal basis is performance of a contract or steps before entering a contract, or my legitimate interest in communicating with you.
4. How long I keep data
I keep contact form data for as long as needed to handle your enquiry, up to 24 months after our last contact. If we work together longer-term, I keep relevant data during that relationship and for any further period required by law, such as accounting and tax rules.
5. Who can access data
I do not share your data with third parties for marketing. The website is hosted by Cloudflare. The contact form uses Cloudflare Turnstile to help prevent automated abuse. After verification, Resend delivers the information you submit to the inbox configured by the controller. The website handler does not save submissions in a website database. Hosting, security and email providers process information needed to deliver the website and messages and protect their services, including technical connection information such as IP addresses and request details.
6. Cookies
This website does not use advertising cookies and does not include the former Macaly analytics script or deployment-session cookie. The router may use session storage (tsr-scroll-restoration-v1_3) to restore your scroll position within the current tab. Cloudflare Turnstile processes technical information for abuse prevention. Booking buttons open a separate Google Calendar page, which is governed by Google’s own privacy and cookie information.
7. Your rights
Under the GDPR, you have rights to access, correct or erase your personal data, restrict processing, request data portability and object to processing. You can also complain to the Czech Office for Personal Data Protection (uoou.cz). To exercise your rights, please use the contact form.
8. Changes to this policy
I may update this policy when legislation or my services change. The current version is always available on this page.